DECO is aware that the My
Dentist dental clinic (DIZIN - Saúde, S.A), operating throughout the
country, is undergoing a Special Revitalization Process (PER). An
analysis of consumer complaints led to the conclusion that most of the
budgeted and contracted treatments were concluded through the financing
of Popular Servicios Financieros. In many cases, there are treatments that have not been met, which is why consumers have an active credit agreement.
We are dealing with a consumer credit related to the service agreement. In
these situations of breach of contract, consumers must complain to the
financial institution - that is, Popular Servicios Financieros -, since
they may oppose payment of the benefits. Consumers
who hold these related credits must send a copy of their complaints to
our contacts, in order to mediate the conflict with Popular Financial
Services.
For consumers
who have contracted and paid directly to the dental clinic for
treatments that were not provided to them and for which they have not
been repaid, they must be brought to the attention of the provisional
judicial administrator. The standard letter that we have provided is prepared for this purpose. It must be sent registered and with acknowledgment of receipt, accompanied with a copy of all the relevant documentation.
This letter must be
addressed to Dr. Carlos Cintra Coimbra Torres, Av. 25 de Abril de 1974,
23 - 1º A, 2795-197 Linda-a-Velha, in the framework of process no. 2918 / 16.0T8SNT, which runs its terms in the Commercial Section - J5 of Sintra - of the District of Lisbon Oeste.
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